Where do I start. Firstly I recently phoned up to upgrade to their 50meg broadband, (I previously had 20meg) when I tried to book the upgrade I was told I couldn’t because I wasn’t the account holder. (which I am).
They had got the name on the account wrong! and I would have to phone customer services to get this changed. So I phoned up customer services and expalined I wanted 50meg but couldn’t because the account information was incorrect and I needed to change the name. 5 minutes later after some security questions they “changed” the name on the account.
I then proceeded to order 50meg and chose my installation date. I bartered with them for quite some time to get a free install and pay the same price for the broadband as I already was. So thats FREE installation and £35 a month for 50meg broadband. “Yes sir, we can do that”.
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It’s been a while since I last updated the site, I have searched high and low on the interwebs to find a new theme that I like and here it is. Also I have now signed up with Twitter too, see the right side of my site for updates.